IQPC’s award for “Best Improvement Programme” sponsored by IQPC

Winner: Scottish Power
Energy Retail Improvement Programme
Honorary Mention: Delphi
I&CIM Deployment in Delphi Packard Europe
IQPC’s award for “Best Fast Track Project” sponsored by Fujitsu

Winner: Sutherland Global Services
Customer Experience Improvement
Honorary Mention: Whirlpool Europe
Cooktop Valve Torque Issue Resolution

Winner: Hindustan Zinc
Reduction in Cycle Time of Silver Refining Process at Silver Recovery Plant
Honorary Mention: Whirlpool Europe
Wrong Distribution Elimination in Soap Dispenser

Winner: Firstsource Solutions
Improve Keyable Claims in Group J of Project Everest
Honorary Mention: Reliance Industries
Achieving Excellence in Occupational HSE

Winner: Scottish Power
Final Debt Reduction
Honorary mention: Whirlpool Europe
Pyrolitic Oven Door Optimisation

Winner: Scottish Power
Long Term Vacants
Honorary Mention: Whirlpool Europe
6th Sense Oven

Winner: HSBC India
Project Quick Collect
Honorary Mention: ABN Amro
Personal Loans, Singapore
Congratulations to all award entrants – we were truly amazed by the outstanding quality of this year’s entrant and finalists. Thank you to all the judges and sponsor involved in the awards programme, you made all these achievements possible.
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"The energy level here has been absolutely fantastic, the quality of conversation I've been having, both at workshop, on stage, has been terrific, it's been a real pleasure to be a part of it." - Jim Lawless, Taming Tigers
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"Best Process Improvement event I have attended so far" - Ammar Mohammed, Bechtel Co. Ltd
"Overall very knowledgeable. Very valuable, good high level summary of real life process excellence" - Niall Dunne, Schering Plough
"Has given quality input & allowed for practice sharing in a very good way, Triggers ideas to test out when coming back to the office" - Jon Kummen, Telenor
"Good combination of theoretical background and new developments, supplemented with inspirational practical cases" - Lars Bryldt Christensen, Post Danmark A/S