Leaning and Leading: Driving transformation in a recovering market for enhanced customer experience and rapid growth opportunities

IQPC Announces 2010 European Process Excellence Awards Winners

The Winners for the Process Excellence Awards have been announced. Click here to see the list of winners and honory mentions

Process Excellence Awards



2010 Summit content and business benefits

Spend up to four days at the most crucial Process Excellence event of the decade to prepare yourself for the upturn.


Paul CobyNew on BizEx TV

Download this interview to hear Cem’s thoughts on:

  • Aligning process improvement & customer experience
  • Innovation & process re-engineering
  • Creating buy-in

Want to hear more? Cem will be discussing British Gas’s customer-focused strategies at the 11th Annual Process Excellence Summit.


 

Paul CobyPrevious Episode

Download this interview to hear Paul’s thoughts on:

  • Valuable lessons learned from the downturn
  • Keeping your Process Improvement vehicle flexible
  • How others can build on BA’s approaches to innovation

Paul Coby, CIO and Head of Services, British Airways



Leading vs Managing

Perfect your leadership abilities with Rene Carayol: Former Board Member and Senior Executive, Pepsi, IPC Media, M&S, Inland Revenue.



Process Improvement Visionary Council

In an original format this European first PI Visionary Council provides reflection on the role of Process Excellence in transforming business and moving into the economic upturn:

  • How can Process Excellence evolve to meet the challenges of tomorrow?
  • How can Process Excellence be used to drive growth and customer experience in addition to cost cutting?
  • What does the recent recession mean for the future of Process Excellence?

Interview hosted by Rene Carayol, Senior Executive & former Board Member for Pepsi, Marks & Spencer, IPC Media & The Inland Revenue.

Confirmed Panellists:

Thom Keehan
Business Transformation and Integration Leader
GE Money Bank

Tony Gatusso
Vice President for LSS Business Transformation for our Developing Markets
Xerox

More panellists to be announced soon, keep checking back for updates!

To discover many more exciting features the 2010 Summit will provide, download the 2010 agenda.


News & Downloads

Missed last year's Summit? Want to know what all the fuss is about? Then take a look at last year's information packed event and awards video to catch-up on the full event experience.

Or, download the 2009 Post Show report to find out what you missed.

Visit our download centre for more event downloads, news releases and previous event videos

Awards

IQPC Announces 2010 European Process Excellence Awards Winners


Process Excellence Awards


The Winners for the Process Excellence Awards have been announced. Click here to see the list of winners and honory mentions

2010 Sponsors & Exhibitors
pmi
aorist catalyst
genpact
metastorm
Do you have a solution?

Meet and greet the community’s leading solution providers...

The one event of the year where the global leaders of Lean Six Sigma and Process Improvement come to meet and share best practice. With practitioners from all industry sectors actively looking to source new solutions to achieve their business improvement goals and survive the recession, it is the ultimate branding and thought leadership opportunity for solution providers in this field...

Find out more about partnership & sponsorship opportunities

Register yourself and your team
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Six Sigma IQ
Six Sigma IQ

Get the most up to date Summit information by Becoming a member of Six Sigma & Process Excellence IQ and joining the 11th Annual Process Excellence Summit Group

Countdown to the Event
Testimonials

"The energy level here has been absolutely fantastic, the quality of conversation I've been having, both at workshop, on stage, has been terrific, it's been a real pleasure to be a part of it." - Jim Lawless, Taming Tigers

"Always valuable to attend, I always learn something" - Adrian Dunn, BP

"Best Process Improvement event I have attended so far" - Ammar Mohammed, Bechtel Co. Ltd

"Overall very knowledgeable. Very valuable, good high level summary of real life process excellence" - Niall Dunne, Schering Plough

"Has given quality input & allowed for practice sharing in a very good way, Triggers ideas to test out when coming back to the office" - Jon Kummen, Telenor

"Good combination of theoretical background and new developments, supplemented with inspirational practical cases" - Lars Bryldt Christensen, Post Danmark A/S

Advice from Award Winners
2009 Post Show Report
PSR 2009 Download the 2009 Post Show Report
Podcast
2009 Photo Wall
Find out more
Do you have questions? Ask us directly on +44(0)207 368 9300 or email enquire@iqpc.co.uk
2009 Event Video
Event News